Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a crypto casino? The team behind Best Bitcoin Casinos reads every message and aims to respond within 48 hours.
Reach Us by Email
The quickest way to get a response is by emailing us directly:
Whether you have a factual correction, a question about how we rank sites, or something else entirely, drop it in an email and Peter or another team member will get back to you.
What We Can Help With
- Review questions — if you disagree with a rating, spotted a change to a bonus or withdrawal policy, or want more detail on how we assessed a particular site, we want to hear it.
- Factual corrections — crypto casinos update their terms frequently. If something on our pages is out of date, please flag it with a link to the relevant page and a brief note on what has changed.
- Reader feedback — your first-hand experience with a casino we cover is genuinely useful to us. We can't claim to have deposited at every site ourselves, so reader input helps us keep our research grounded.
- Partnership and editorial enquiries — if you represent a platform and want to discuss how we work, email is the right starting point. We'll be transparent about our process and our editorial approach.
- Responsible gambling concerns — if you or someone you know needs support, please contact the National Problem Gambling Helpline directly at 1-800-GAMBLER. Our responsible gambling page has further resources. We are a review and comparison site, not a counselling service, and the helpline is better placed to assist.
What We Don't Cover
A few things to be aware of before writing in:
- We cannot resolve disputes with casinos, process refunds, or retrieve funds on your behalf. If you have a complaint against a site, contact its licensed support team directly or the licensing authority listed in its terms.
- We don't give legal or tax advice. US players have reporting obligations on gambling winnings and crypto gains — a qualified tax professional is the right person to consult on those questions.
- We don't share reader information with third parties. See our terms and conditions for full details.
Response Times
We aim to respond to all email enquiries within 48 hours on business days. High-volume periods may occasionally extend that slightly, but we read everything and reply to every reasonable message.
This site is published independently. While some of the casinos featured on Best Bitcoin Casinos have commercial relationships with us, those relationships do not influence our editorial responses or how we handle reader feedback. Our rankings are based on research, not on what a casino pays us — and we'll say the same thing in an email that we say on the page.
If you're exploring our reviews for the first time, our about us page explains how we evaluate crypto casinos, what criteria we use, and who is behind the site.
Best Bitcoin Casinos is intended for adults aged 18 or over (21 or over where your state requires it). Gambling at offshore crypto casinos involves financial risk, including the added risk of crypto price volatility. If gambling is affecting you negatively, call 1-800-GAMBLER for free, confidential support.